1. Introduction
Welcome Towerfleet Associates Private Limited! We are delighted to have you here. When we say "we," "us," or "our," we're referring to the team behind this website. At gracegarbs, your privacy is our top priority, and we are committed to protecting your personal information with the highest level of care. When you shop with us, you trust us with your data, and we take that responsibility seriously. This Privacy Policy outlines what information we collect, how we use it, and the measures we take to keep it safe.
By visiting or making purchases on our site, you agree to the practices described in this policy. We encourage you to read through it, and if you have any questions, don’t hesitate to reach out to us. We’re always here to assist you!
2. What Information We Collect and Why
When you visit gracegarbs, we gather certain details to make your shopping experience smoother. This includes information such as your name, email, shipping address, payment details, and any other data you provide while placing an order. We also collect browsing data, like the products you’ve viewed and your preferences.
We use this information to process your orders, offer excellent customer support, and recommend products that match your interests. Your data helps us enhance our services and tailor your shopping experience to be more personalized.
3. How We Use Your Data
We primarily use the personal information we collect to ensure smooth transactions, from processing orders to timely delivery. We also use it to improve our website, enhance our services, and keep you updated with your order status.
Occasionally, we may send you updates about new products, promotions, or special deals, but you’re free to opt out of these communications at any time. We respect your preferences and ensure you have full control over how we interact with you.
4. Cookies: What They Are and How We Use Them
Cookies are small files stored on your device when you visit our site. They help us remember your preferences, like the items in your cart, and offer a more personalized experience when you return. Cookies also allow us to analyze how visitors use our website, so we can keep improving it.
You’re in control! You can manage or disable cookies through your browser settings. Keep in mind that some features may not work as smoothly without cookies, but you can still enjoy a safe and functional shopping experience on our website.
5. Keeping Your Data Safe
Your privacy and security are our top priorities. We use advanced encryption technology and industry-standard security measures to protect your personal information during transmission and storage. You can rest assured that sensitive data, like payment details, is safeguarded from unauthorized access.
Only authorized personnel have access to your information, ensuring complete confidentiality. We are committed to maintaining your trust by following strict security protocols, so you can shop with confidence at gracegarbs.
6. Sharing Your Information
We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we do collaborate with trusted partners to provide you with the best possible service. This includes payment processors, delivery services, and IT support, who require access to certain information to fulfill your orders efficiently and securely. These partners only have access to the data necessary to perform their tasks and are obligated to handle it with the same level of security that we do.
In rare cases, we may be required by law to share your information with government authorities or regulatory bodies. We will do so only when absolutely necessary and in full compliance with privacy regulations.
7. Your Rights Over Your Data
You are in control of your personal information. You have the right to access, update, or delete your data whenever you wish. If you’d like to know what information we hold about you, simply get in touch, and we will provide a copy. If any of your details are incorrect, you can update them directly in your account, or ask us to do so for you. You can also request to have your data deleted, and we will honor that request unless we are legally required to retain it.
If you no longer wish to receive marketing emails or updates, you can opt out at any time by clicking the "unsubscribe" link at the bottom of our emails. We want to ensure that you have full control over how we communicate with you.
8. How Long We Keep Your Information
We keep your personal data only as long as needed to fulfill the purposes for which it was collected, such as processing your orders or offering customer support. Once we no longer need it, we securely delete or anonymize it so it can’t be traced back to you, ensuring your privacy is maintained even after your purchase is complete.
In some cases, we may be required to retain certain data for legal or regulatory reasons, such as for tax records or resolving disputes. However, in these situations, we only keep the data for as long as required and ensure it remains securely protected.
9. Updates to Our Privacy Policy
From time to time, we may update our Privacy Policy to reflect changes in our services, practices, or legal obligations. When we make important updates, we will notify you by posting the updated policy on our website and changing the "Last Updated" date. We encourage you to check this page regularly to stay informed about how we protect your privacy.
10. Contact Us
We're always here to help! If you have any questions or concerns about your orders, our products, or any part of this policy, feel free to reach out to us. Our friendly customer support team is ready to assist you with anything from product information to shipping inquiries. You can contact us via email at towerfleetassocaitesp@gmail.com.
